Conditions Générales de Vente

Article 1 — Preamble

These Terms of Sale (hereinafter the "Terms of Sale") govern the contractual relationship between BeeMM, a SAS (Société par actions simplifiée) registered under SIREN 989 030 879, with registered office in Paris, France (hereinafter "Beemm") and any natural or legal person (hereinafter the "Customer") subscribing to a paid plan of the Beemm Vision service (hereinafter the "Service").

The Terms of Sale apply in addition to the Terms of Service and the Privacy Policy.

Article 2 — Definitions

Service: the Beemm Vision platform and all its features (Studio, Scale, App, AI models, exports).
Credit: internal consumption unit, valued at 1 € for 100 credits, used to run the AI models.
Subscription: paid plan (Starter, Studio or Scale) subscribed for a monthly or annual term.
Output: any content (image, video, text) generated by an AI model from a prompt provided by the Customer.

Article 3 — Purpose

The purpose of these Terms of Sale is to define the financial and contractual terms of access to the Service in paid mode.

Article 4 — Subscription

Subscription is performed online from the Service interface. The Customer chooses their plan (Starter, Studio or Scale, monthly or annual billing) and proceeds with payment via the Stripe provider. Subscription implies full acceptance of these Terms of Sale.

Article 5 — Service description

The Service includes three main execution modes:

Studio — visual editor for nodal workflows;
Scale — batch execution of a workflow on a dataset (spreadsheet);
App — publishing a workflow as a mini-application accessible via URL.

The feature scope per plan (available models, number of seats, security, etc.) is detailed on the site's pricing page and may evolve.

Article 6 — Term and termination

6.1. Term and automatic renewal

Paid subscriptions are entered into for a monthly or annual term, with automatic renewal at the end of each period, unless cancelled by the Customer from their account or by email to [email protected].

In accordance with article L215-1 of the French Consumer Code, a consumer Customer subscribing to a fixed-term contract with automatic renewal is informed, in writing, no earlier than three (3) months and no later than one (1) month before the end of the contractual period, of the option not to renew the subscription. This notification is sent by email to the address provided in the account.

Failing this notification within the legal deadline, the Customer can terminate the renewed subscription free of charge, at any time and without penalty. Amounts taken after the termination date are refunded within thirty (30) days, less amounts corresponding, up to that date, to the performance of the Service.

6.2. Termination terms

Monthly subscription: cancellable at any time, takes effect at the end of the current period, without penalty.
Annual subscription: if cancelled within the first 14 days and subject to article 6.bis, the Customer is refunded pro rata for unused days. Beyond that, the subscription runs until the end of the term.
Custom contract: termination terms defined in the dedicated contract, if applicable.

Cancellation can be performed at any time from the Customer's account (Settings → Subscription & Credits → Manage subscription), via the secure Stripe portal, or by email to support.

Article 6.bis — Right of withdrawal and express waiver

In accordance with articles L221-18 et seq. of the French Consumer Code, a consumer Customer has a period of fourteen (14) days from the conclusion of the contract to exercise their right of withdrawal, without having to justify their decision.

Legal exception — digital services performed immediately: pursuant to article L221-28 13° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium when performance has begun after the prior express consent of the consumer and express waiver of their right of withdrawal.

At subscription, the Customer is informed that the Service is a digital service performed immediately (access to AI models, debit of credits, output generation) and is asked to give their prior express consent to this immediate performance and their express waiver of their right of withdrawal, via a non-pre-checked checkbox presented at checkout. The Customer acknowledges being informed that they thereby lose their right of withdrawal as soon as they first use the Service (output generation or credit consumption).

Without use of the Service during the 14-day period following subscription, the Customer retains their right of withdrawal and can exercise it by emailing support to request a full refund of their subscription.

Article 7 — Pricing and payment terms

Prices are stated in euros, excluding tax. Applicable VAT is added according to the legislation in force at the time of billing and the Customer's status.

The plans currently offered are:

Free — 0 €, 150 credits granted once at signup, limited access;
Starter — 24 €/month or 288 €/year, 1,300 credits included per month;
Studio — 49 €/month or 588 €/year, 3,400 credits included per month;
Scale — 94 €/month or 1,128 €/year, 8,400 credits included per month.

Annual payment corresponds to twelve monthly installments paid in advance and does not give rise to a tariff reduction.

Payment is made at subscription, then at each renewal, by credit card or SEPA direct debit via Stripe. Any payment failure results in immediate suspension of the Service after notification.

Article 8 — Credits

8.1. Conversion

1 € = 100 credits. This parity is fixed and applies to all transactions unless otherwise stated.

8.2. Included credits

The credits included in the Starter (1,300/month), Studio (3,400/month) and Scale (8,400/month) plans are topped up at each monthly anniversary date of the subscription. Credits not consumed by the end of the month are not carried over.

8.3. Top-up

The Customer may purchase additional credits (top-up) at any time. Credits from a top-up do not expire as long as the Customer's account is active.

8.4. Refund

Credits already consumed are non-refundable, as the Service has been rendered. Unused credits may be refunded pro rata in case of cancellation in accordance with article 6.

Article 9 — Beemm obligations

Beemm undertakes to provide the Service with diligence and in accordance with industry best practices. Beemm implements reasonable means to ensure the availability, security and performance of the Service.

Article 10 — Customer obligations

The Customer undertakes to use the Service in accordance with the Terms of Service, to pay amounts due, and to provide accurate information at subscription.

Article 11 — Intellectual property of outputs

Outputs generated by the Customer belong to the Customer, to the extent of the protection granted by applicable law to content produced by artificial intelligence. Beemm claims no rights over the outputs.

However, the use of outputs is conditional upon the licenses specific to each underlying AI model (Google, OpenAI, Black Forest Labs, Runway, etc.). Beemm provides, in the interface of each model, a clear summary of the applicable rights and restrictions (commercial use, attribution if any, exclusions).

For Starter, Studio and Scale subscriptions, the models are selected to allow commercial use of the outputs, unless specifically mentioned in the model card. The Customer is responsible for complying with the applicable licenses.

Article 12 — Personal data

The processing of personal data in the context of the Service is governed by our Privacy Policy, which details in particular the legal bases, subprocessors and User's rights.

Scale Customers may obtain a written Data Processing Agreement (DPA) on request.

Article 13 — Liability

Beemm's total liability, all causes combined, is capped at the amount including VAT of the sums paid by the Customer over the twelve (12) months preceding the event giving rise to the damage. Beemm cannot be held responsible for indirect damages, data loss, loss of business or lost profits.

Article 14 — Warranty

The Service is provided "as is". Beemm does not warrant that the Service will meet all of the Customer's expectations, nor that the outputs will be free of errors or biases inherent to AI models.

Article 15 — Force majeure

Beemm cannot be held responsible for the non-performance of its obligations in case of force majeure within the meaning of article 1218 of the French Civil Code, including in particular major failures of third-party providers (Google Cloud, Stripe, AI model providers) outside of its reasonable control.

Article 16 — Changes to the Terms of Sale

Beemm reserves the right to modify these Terms of Sale at any time. Any modification will be notified to the Customer by email at least thirty (30) days before its entry into force. In case of disagreement, the Customer may cancel free of charge before the date of application.

Article 16.bis — Consumer mediation

In accordance with articles L616-1 and R616-1 of the French Consumer Code, Beemm offers its consumer Customers who have encountered a dispute not resolved by customer support the free recourse to a consumer mediator, with a view to amicably resolving their dispute.

Designated mediator:

Name: [TO FILL — to be subscribed before launch — e.g. CMAP, Medicys, AME-Conso]
Address: [TO FILL — mediator's postal address]
Website: [TO FILL — URL]

The Customer may also use the European Online Dispute Resolution platform (ODR), accessible at https://ec.europa.eu/consumers/odr/.

Referral to the mediator is admissible only after a prior attempt to resolve the dispute directly with Beemm's customer support (by email to [email protected]) and within one (1) year of that written claim.

Article 17 — Governing law and jurisdiction

These Terms of Sale are governed by French law. The parties shall endeavor to resolve their disputes amicably. Failing this, any dispute relating to their interpretation or performance shall be subject to the exclusive jurisdiction of the courts of Paris, except for mandatory consumer-law provisions to the contrary.