Terms of Sale — Beemm Vision

Article 1 — Preamble

These Terms of Sale govern the contractual relationship between BEEMM, a SAS (société par actions simplifiée) under French law with a share capital of €1,000, registered with the Évry Trade and Companies Register (RCS) under number 989 030 879, whose registered office is at 34 route de Saclay, 91430 Vauhallan, France (hereinafter "Beemm"), and any natural or legal person subscribing to a paid plan of the Beemm Vision service, or consuming Credits on it without subscribing to such a plan — in particular by running a Shared App under article 9.6 (the "Customer").

They apply in addition to the Terms of Service and the Privacy Policy, and prevail over them on commercial and contractual matters.

These Terms of Sale are available in French and in English. Where the two versions differ, the French version prevails for consumers. Where the Customer is a consumer resident in France, the mandatory provisions of French consumer law apply in any event.

Article 2 — Definitions

Service: the Beemm Vision platform and all its features (Studio, Scale, App, AI models, exports).
Consumer: any natural person acting for purposes outside their trade, business, craft or profession.
Professional: any other Customer, including any Organisation.
Credit: internal unit of consumption used to run the AI models, as defined in article 9.
Subscription: paid plan (Starter, Studio or Scale) subscribed for a monthly or annual term.
Top-up: one-off purchase of a pack of Credits, outside any Subscription, made either by a Customer holding an active Subscription for their personal account, or by an Organisation.
Output: any content (image, video, text, sound) produced by an AI model from an input provided by the Customer.
Workflow: the orchestration logic built by the Customer within the Service, linking models and operations.
App: the simplified view of a Workflow, reduced to its inputs and its result, accessible to the users authorised on the project.
Shared App: a version of the App of a personal project, published on a public link by the owner of that project (the Creator) under article 9.4 of the Terms of Service, and run by other users (the Visitors).
Organisation: a workspace shared by several users, holding a pooled Credit balance.
Administrator: the member of an Organisation empowered to manage its members, its allocations and its purchases.
Member: a user attached to an Organisation.

Article 3 — Purpose

These Terms of Sale define the financial and contractual terms of access to the Service in paid mode.

Article 4 — Subscription

Subscription is completed online from the Service interface. The Customer selects a plan and billing period, and pays through our payment provider Stripe Payments Europe Ltd. Before confirming, the Customer is shown the essential characteristics of the plan, the total amount payable including tax, and the term of the commitment before confirming payment.

Subscription implies full acceptance of these Terms of Sale. The invoice for each payment is available at any time from the Customer's account, under Subscription & Credits.

Article 5 — Service description

Beemm Vision is an orchestration platform for third-party artificial intelligence models. Beemm neither trains nor operates those models: it provides access to them, standardises their use and bills their consumption. The Service includes three main execution modes:

Studio — visual editor for nodal workflows;
Scale — batch execution of a workflow over a dataset;
App — simplified use of a workflow, reduced to its inputs and its result, for the users authorised on the project.

The App of a personal project may also be published as a Shared App, which any user holding its link may run with their own Credits, under article 9.6.

The feature scope of each plan (available models, number of seats, limits) is detailed on the pricing page and may evolve. Where a change materially reduces the scope of a plan already paid for, article 20 applies.

Article 6 — Term and termination

6.1. Term and automatic renewal

Paid subscriptions are entered into for a monthly or annual term, renewed automatically at the end of each period unless cancelled.

In accordance with article L215-1 of the French Consumer Code, a consumer Customer subscribing to a fixed-term contract with automatic renewal is informed in writing, no earlier than three (3) months and no later than one (1) month before the end of the contractual period, of the option not to renew. This notice is sent by email to the address held in the account.

Failing such notice within the legal deadline, the Customer may terminate the renewed subscription free of charge, at any time and without penalty. Amounts taken after the termination date are refunded within thirty (30) days, less the amounts corresponding to the Service actually performed up to that date.

6.2. How to cancel

Cancellation is available online, at any time, from the Customer's account (Settings → Subscription & Credits → Manage subscription), through a straightforward and directly accessible path, in accordance with article L215-1-1 of the French Consumer Code. It may also be requested by email to [email protected].

Monthly subscription: cancellable at any time; takes effect at the end of the current period, without penalty.
Annual subscription: cancellable at any time; takes effect at the end of the annual term, except where the right of withdrawal under article 7 applies.
Custom contract: as defined in the dedicated contract.

Until the effective date of termination, the Customer retains access to the Service and to the Credits included in the current period.

Article 7 — Right of withdrawal and express waiver

In accordance with articles L221-18 et seq. of the French Consumer Code, a consumer Customer has fourteen (14) days from the conclusion of the contract to exercise their right of withdrawal, without having to give reasons.

Statutory exception — digital services performed immediately. Under article L221-28 13° of the French Consumer Code, the right of withdrawal cannot be exercised for the supply of digital content not supplied on a tangible medium where performance has begun after the consumer's prior express consent and express acknowledgement that they thereby lose their right of withdrawal.

At checkout, the Customer is informed that the Service is performed immediately (access to the models, debit of Credits, generation of Outputs) and is asked to give, through a checkbox that is not pre-ticked, their prior express consent to that immediate performance together with their express acknowledgement that they lose their right of withdrawal. That loss takes effect on the first use of the Service.

Where the Service has not been used within the fourteen-day period, the Customer keeps the right of withdrawal and may exercise it by writing to [email protected] in order to obtain a full refund.

Top-ups. The same applies to a Top-up. Its Credits are made available as soon as payment is confirmed; the consent and acknowledgement described above are collected at checkout in the same way, and the loss of the right of withdrawal takes effect on the first use of the Credits of that Top-up. Where none of those Credits has been used within the fourteen-day period, the Customer may withdraw from the Top-up and obtain a full refund; its Credits are then removed from the account.

Article 8 — Prices, taxes and payment

The plans currently offered are:

Free — €0, 100 Credits granted once at sign-up, limited access;
Starter — €24 per month or €288 per year, 1,300 Credits included per month;
Studio — €49 per month or €588 per year, 3,400 Credits included per month;
Scale — €94 per month or €1,128 per year, 8,400 Credits included per month.

Top-up packs for a personal account, available only to a Customer holding an active Subscription: 1,000 Credits for €19, 2,500 Credits for €42, 5,000 Credits for €79, 10,000 Credits for €149. A personal account without an active Subscription cannot top up; it obtains Credits by subscribing to a plan.

Top-up packs for an Organisation, purchasable by its Administrator: 2,000 Credits for €30, 4,000 Credits for €50, 8,000 Credits for €90.

Prices are stated in euros, excluding tax. The applicable VAT is added according to the legislation in force at the time of billing and to the Customer's status and country. The total amount payable including all taxes is shown to the Customer before payment is confirmed, and appears on the invoice.

Annual payment corresponds to twelve monthly instalments paid in advance and does not give rise to a tariff reduction.

Payment is made at subscription, then at each renewal, by card or SEPA direct debit through Stripe. A Top-up is paid once, by card, at purchase, and gives rise to its own invoice. In the event of payment failure, the Customer is notified and has a reasonable period to regularise before the Service is suspended. Prices may be changed under the conditions of article 20.

Article 9 — Credits

9.1. Nature of a Credit

A Credit is an internal unit of consumption allowing the Customer to run the AI models made available by the Service. It is not a means of payment, has no guaranteed monetary counter-value, and is neither transferable nor convertible into cash.

The number of Credits included in a Subscription, or obtained through a Top-up, depends on the offer subscribed: the ratio between the amount paid and the number of Credits obtained varies from one plan and from one pack to another, as shown in article 8 and on the pricing page. No fixed equivalence between Credits and euros is stipulated or guaranteed.

9.2. Cost of operations

Each operation (generation, upscale, edit, batch execution, and reverse-prompting analysis launched from the official browser extension) consumes a number of Credits which depends on the model used and on the parameters chosen. That cost is shown in the interface before the operation is launched (for the extension MVP, one successful analysis consumes one Credit from the personal wallet). Where the nature of the operation allows only an estimate — in particular batch execution, or video generation billed by duration — the interface indicates an estimate and the amount actually debited is the amount actually consumed.

The cost in Credits of a given model may be adjusted to reflect a change in the tariff applied by the model's provider. Any such adjustment applies only to operations launched after it takes effect and is reflected in the interface.

9.3. Included Credits and purchased Credits

Credits included in the Starter, Studio and Scale plans are granted at each payment, and the balance is then set to the level of the plan rather than added to what remains. Credits included and not consumed are not carried over to the following period.

The volume of Credits included is monthly, whichever billing period is chosen. An annual subscription corresponds to twelve monthly instalments paid in advance, and accordingly gives entitlement to the monthly volume of the plan on each monthly anniversary date of the subscription, on the same terms as a monthly subscription.

Credits obtained through a Top-up are consumed only once the Credits included in the current period have been used up. They are not affected by the renewal of a Subscription, and remain usable if the Subscription ends, within the limits below.

Entry into force of the Top-up provisions. The provisions of these Terms of Sale that relate to Top-ups for a personal account (articles 7, 8, 9.3 and 9.5) apply to a Top-up once the Customer has expressly accepted them when purchasing it; they do not change the rights of a Customer who does not purchase a Top-up.

Personal account. Credits purchased through a Top-up remain valid for twelve (12) months from the date of the latest Top-up of that account: each new Top-up extends the validity of the whole personal Top-up balance to twelve months from its own date. Credits not consumed at the end of that period expire. The validity date is shown in the Customer's account.
Organisation. Credits purchased through a Top-up do not expire for as long as the account of the Organisation remains active.

9.4. Failed, blocked and cancelled operations

An operation that fails is re-credited, unless its failure is attributable to the Customer. Beemm is responsible for the model providers it uses to perform the Service. Accordingly:

the Credits are re-credited where the operation fails for a reason that is not attributable to the Customer, whether before or after the provider has begun processing it: in particular a malfunction of the Service, an error returned by the provider, the provider rejecting the operation for a reason other than the content the Customer submitted, the provider not returning the Output within the time allowed, or a provider that returns no Output;
the Credits stay debited only where the failure is attributable to the Customer: where the provider refuses the operation, or its content filter blocks the Output, because of the content the Customer submitted (prompt, images or other inputs), and where the Customer cancels the operation while the provider is processing it.

Where an operation fails and its Credits stay debited, the Service tells the Customer why. A Customer who considers that the failure was not attributable to it may ask for the operation to be re-examined at [email protected]: the Credits are re-credited unless Beemm establishes, on the basis of the technical record of the operation, which it provides to the Customer on request, that the failure was attributable to the Customer. This is without prejudice to the Customer's right to refer the dispute to the mediator named in article 21 or to the courts.

Entry into force. This article applies to a Customer only once the Customer has expressly accepted this version of the Terms of Sale in the Service. Customers who subscribed before 13 October 2026. For a Customer whose Subscription was entered into before that date, this article applies from the renewal of that Subscription; until then, the version of this article in force at the date of that subscription continues to apply. A Customer who does not accept this article may terminate free of charge under article 20; Credits purchased through a Top-up and not consumed are then refunded at their purchase price.

An operation which produces an Output that does not meet the Customer's expectations, whereas the Service has functioned properly, does not give rise to a re-credit: the Service has been performed.

9.5. Refunds

Credits already consumed are not refundable, the Service having been rendered. Where a Subscription is terminated under article 6.1 or article 7, the amounts refunded are calculated on the sums paid, not on the Credit balance. Credits purchased through a Top-up and not consumed are refunded, at their purchase price, only where the contract is terminated as a result of a breach attributable to Beemm.

Where the payment of a Top-up is refunded, in whole or in part, or is reversed following a payment dispute, the Credits of that Top-up are removed from the account in proportion to the amount refunded or reversed, within the limit of the Top-up Credits remaining on the account. Top-up Credits that are committed to an operation in progress at that moment and later returned to the account (for instance because the operation fails) are withheld, up to the number of Credits still to be removed. Credits included in a Subscription are not affected. While a payment dispute on a Top-up is open, the use of the account is suspended. If the dispute is decided in Beemm's favour, the suspension is lifted and the Credits removed or withheld are restored, within the limit of their validity period.

A Top-up carries neither a period already paid for nor a renewal. Accordingly, where a change to these Terms of Sale materially reduces the rights of a Customer who holds Credits purchased through a Top-up, that Customer may refuse the change under article 20 and obtain, at their purchase price, the refund of those Credits that remain unconsumed on the date the change takes effect.

9.6. Running a Shared App

A Visitor who runs a Shared App contracts with Beemm, not with its Creator. This article applies to every Visitor, whether or not the Visitor subscribes to a paid plan. The run is paid exclusively with the Visitor's personal Credits, including where the Visitor is a Member of an Organisation; the Creator is never charged for it.

Maximum shown before launch. By way of derogation from article 9.2, the cost of a run is not known before it is launched: the page shows the maximum number of Credits the run may cost. A run can be launched only where the Visitor's balance covers that maximum, and it never debits more than that maximum.
Charged as it runs. Credits are debited step by step, for the steps that actually run: the amount finally charged may be lower than the maximum.
Failed steps. Article 9.4 applies to each step: a failed step is re-credited, unless the provider refuses it, or its content filter blocks its Output, because of the content the Visitor submitted, or the Visitor cancels it while it is being processed.
Limit reached. Where a run stops because it has reached its maximum, the Credits of the steps that did not lead to a delivered Output are re-credited.
Balance checked, not reserved. The balance is checked when the run is launched but is not set aside: where the Visitor spends Credits elsewhere on the Service while a run is in progress, the run may stop for lack of Credits before its last step; the steps already completed stay charged.
Cancellation and interruption. Where the Visitor cancels a run, or where the Shared App is unpublished or suspended during the run, the steps not yet started are neither run nor charged. A step already in progress is completed and stays charged where it delivers its Output; where it does not, it is re-credited, unless the Visitor cancelled the run while the provider was processing that step.
New version. Where the Creator publishes a new version of the Shared App, the next run requires the Visitor to accept its maximum; a run already launched keeps the version and the maximum the Visitor accepted.

The amount charged for each run is shown to the Visitor with the run and in the credit history of the account. Beemm pays the Creator no remuneration, commission or share of the Credits spent by Visitors.

Article 10 — Organisations and multi-user accounts

10.1. Contracting party

Where the Service is subscribed on behalf of an Organisation, the contract is concluded with that Organisation, which is a Professional. The person who subscribes warrants that they have authority to bind it. The Organisation is liable for the sums due and for compliance with these Terms of Sale and with the Terms of Service by all its Members.

10.2. Credits and allocations

An Organisation holds a pooled Credit balance, fed by its Subscription and by its Top-ups. The Administrator may allocate individual quotas to Members or leave the pool open. Consumption by a Member is charged to the Organisation's balance. Credits held by an Organisation belong to the Organisation and never to a Member personally.

10.3. Content and departure of a Member

Content created by a Member within the Organisation's workspace belongs to the Organisation, subject to any contrary agreement between them. Where a Member leaves the Organisation, that content remains within the Organisation's workspace; the Member retains the content held in their personal workspace.

10.4. Roles and responsibility

The Administrator manages the addition and removal of Members, the allocations and the purchases. The Organisation is responsible for the lawfulness of the use made of the Service by its Members and, where a Member is a minor, for compliance with article 3 of the Terms of Service.

Article 11 — Obligations of the parties

Beemm undertakes to provide the Service with diligence and in accordance with the state of the art, and to implement reasonable means to ensure its availability, its security and its performance.

The Customer undertakes to use the Service in accordance with the Terms of Service, to pay the sums due, and to provide accurate information at subscription and keep it up to date.

Article 12 — Intellectual property of Outputs

The Outputs generated by the Customer belong to the Customer, to the extent of the protection granted by the applicable law to content produced by artificial intelligence. Beemm claims no rights over the Outputs and does not reuse them.

The Customer is informed that the protection of a purely AI-generated content by copyright is uncertain and depends on the extent of the human creative contribution. Beemm gives no warranty as to the existence, the scope or the enforceability of any right over an Output.

The use of Outputs remains subject to the terms specific to each underlying model and to its editor. Beemm identifies, for each model made available, the gateway used and the company editing the model, on the page Models and providers, which is updated whenever a model is added or withdrawn. It is for the Customer to consult and comply with that editor's terms, in particular as regards commercial use, required attribution and prohibited uses. Beemm selects the models it makes available with the intention of allowing commercial use of the Outputs, but does not warrant that this is the case for every model or at all times, the editors' terms being outside its control.

The Workflows and Apps created by the Customer belong to the Customer, who may export and reuse them. The Service itself, its components and its node library remain the property of Beemm.

Where the Customer publishes a Shared App, or clones a Shared App published by another user, article 9.4 of the Terms of Service governs the rights granted over the published version and over the copy obtained.

Article 13 — Personal data

The processing of personal data carried out by Beemm as controller is governed by our Privacy Policy, which sets out the legal bases, the processors and the rights of data subjects.

Where the Customer, acting as a Professional, uses the Service to process personal data of which it is the controller, Beemm acts as processor for that processing. The Data Processing Agreement, which complies with article 28 of the GDPR, applies automatically to every professional Customer, whatever the plan subscribed, and forms an integral part of these Terms of Sale. A signed counterpart is provided on request at [email protected].

Article 14 — Confidentiality

Each party undertakes to keep confidential the non-public information of the other party to which it has access in the performance of the contract, to use it only for the purposes of the contract, and to protect it with the same care as its own confidential information. This obligation is reciprocal and remains in force for three (3) years after the end of the contract.

It does not apply to information that is public, lawfully known before its disclosure, or whose disclosure is required by law or by a competent authority.

Article 15 — Liability

For professional Customers: Beemm's total liability, all causes combined, is capped at the amount excluding tax of the sums paid over the twelve (12) months preceding the event giving rise to the damage. Beemm is not liable for indirect damage, loss of data, loss of business or loss of profit.

For consumer Customers: no cap applies; Beemm is liable under the conditions of ordinary law and of the legal guarantees set out in article 16.

In all cases, nothing in these Terms of Sale excludes or limits Beemm's liability in the event of death or personal injury, of fraud or wilful misconduct, of gross negligence, or in any other case where such exclusion is prohibited by law. The liability of the parties may be engaged only for direct and foreseeable damage.

Article 16 — Warranties

16.1. Legal guarantees

The consumer Customer benefits from the legal guarantee of conformity of digital content and digital services provided for in articles L224-25-1 et seq. of the French Consumer Code, and from the guarantee against hidden defects. Under the legal guarantee of conformity, Beemm is required to deliver a service that conforms to the contract and to the legitimate expectations that may be attached to it, and to provide the updates necessary to maintain that conformity throughout the period during which the service is supplied. Where a lack of conformity appears, the Customer may require that it be brought into conformity and, failing that, obtain a price reduction or the termination of the contract. These guarantees are mandatory: no clause may exclude or limit them.

16.2. Contractual warranty

Beyond the legal guarantees, Beemm provides the Service on a best-efforts basis. It does not warrant that the Service will meet all of the Customer's expectations, nor that the Outputs will be free of errors, of bias or of the limitations inherent in AI models, described in article 6 of the Terms of Service.

Article 17 — Reversibility and export

The Customer may, at any time and free of charge, retrieve the content held in the Service: generated files may be downloaded individually, Workflows may be exported in a portable format, and the results of a batch execution may be downloaded as an archive. Where the Customer wishes to obtain a complete copy of the content of the account, Beemm provides it free of charge, in a structured and commonly used format, within one month of the request made to [email protected].

After termination of the contract, the Customer's content remains accessible for a period of thirty (30) days, during which the Customer may export it or ask Beemm to provide a copy at no cost. At the end of that period, the content is deleted under the conditions of the Privacy Policy. No fee is charged for exit or for the retrieval of the Customer's own data.

Article 18 — Assignment

The Customer may not assign the contract without Beemm's prior written consent. Beemm may assign the contract in the context of a merger, a demerger, a contribution or a transfer of the business to which it relates, provided that the assignee assumes all of its obligations. Beemm informs the Customer of the assignment; where the Customer is a consumer, the Customer may terminate the contract free of charge within thirty (30) days of that notice.

Article 19 — Force majeure

Beemm is not liable for the non-performance of its obligations in the event of force majeure within the meaning of article 1218 of the French Civil Code, including major failures of third-party providers (Google Cloud, Stripe, AI model providers) outside its reasonable control.

Article 20 — Changes to the Terms of Sale

Beemm may amend these Terms of Sale, including its prices and the number of Credits included, where a valid reason requires it: a change to the Service or to the models it offers, a change to the tariffs applied by the model providers, a change to the applicable law or to the requirements of a payment provider, or the security of the Service. Any change is published at least thirty (30) days before it takes effect, with a new version number and a date of entry into force shown at the top of that page. A change that materially reduces the rights of the Customer is, in addition, notified to the Customer by email, on a durable medium, at the address attached to their account, on the day it is published and at no cost to the Customer.

Where the Customer does not agree, the Customer may terminate free of charge before that date; the change does not apply to a period already paid for, and the Customer is refunded the part of the sums paid corresponding to the period that will not be served, as well as, at their purchase price, the Credits purchased through a Top-up and not consumed on that date.

Changes apply to the current subscription only from its next renewal. A change made solely to comply with a legal obligation with immediate effect may take effect without that notice period.

Article 21 — Consumer mediation

In accordance with articles L612-1 and L616-1 of the French Consumer Code, a consumer Customer whose dispute has not been resolved by customer support may have free recourse to a consumer mediator, with a view to resolving the dispute amicably.

Designated mediator:

Name: [TO FILL — membership to be taken out before any consumer sale]
Postal address: [TO FILL]
Website: [TO FILL]

A referral to the mediator is admissible only after a prior written attempt to resolve the dispute directly with Beemm's customer support, at [email protected], and within one (1) year of that written claim.

The European Online Dispute Resolution platform was permanently discontinued on 20 July 2025 by Regulation (EU) 2024/3228 and can therefore no longer be used. Consumers resident in another Member State of the European Union may contact the European Consumer Centre of their country of residence.

Article 22 — Governing law and jurisdiction

These Terms of Sale are governed by French law. The parties shall endeavour to settle their disputes amicably.

Consumer Customers may bring proceedings before the courts of the place where they were domiciled at the time the contract was concluded or where the harmful event occurred, and retain the benefit of the mandatory provisions of the law of their country of residence.

Professional Customers: any dispute falls, failing amicable settlement, within the exclusive jurisdiction of the courts of Paris.