Terms of Sale
Article 1 — Preamble
These Terms of Sale govern the contractual relationship between BEEMM, a SAS (société par actions simplifiée) under French law with a share capital of €1,000, registered with the Évry Trade and Companies Register (RCS) under number 989 030 879, whose registered office is at 34 route de Saclay, 91430 Vauhallan, France (hereinafter "Beemm"), and any natural or legal person subscribing to a paid plan of the Beemm Vision service (the "Customer").
They apply in addition to the Terms of Service and the Privacy Policy, and prevail over them on commercial and contractual matters.
These Terms of Sale are drafted in English. Where the Customer is a consumer resident in France, the mandatory provisions of French consumer law apply regardless of the language of this document.
Article 2 — Definitions
- Service: the Beemm Vision platform and all its features (Studio, Scale, App, AI models, exports).
- Consumer: any natural person acting for purposes outside their trade, business, craft or profession.
- Professional: any other Customer, including any Organisation.
- Credit: internal unit of consumption used to run the AI models, as defined in article 9.
- Subscription: paid plan (Starter, Studio or Scale) subscribed for a monthly or annual term.
- Top-up: one-off purchase of a pack of Credits, outside any Subscription.
- Output: any content (image, video, text, sound) produced by an AI model from an input provided by the Customer.
- Workflow: the orchestration logic built by the Customer within the Service, linking models and operations.
- App: the simplified view of a Workflow, reduced to its inputs and its result, accessible to the users authorised on the project.
- Organisation: a workspace shared by several users, holding a pooled Credit balance.
- Administrator: the member of an Organisation empowered to manage its members, its allocations and its purchases.
- Member: a user attached to an Organisation.
Article 3 — Purpose
These Terms of Sale define the financial and contractual terms of access to the Service in paid mode.
Article 4 — Subscription
Subscription is completed online from the Service interface. The Customer selects a plan and billing period, and pays through our payment provider Stripe Payments Europe Ltd. Before confirming, the Customer is shown the essential characteristics of the plan, the total amount payable including tax, and the term of the commitment before confirming payment.
Subscription implies full acceptance of these Terms of Sale. The invoice for each payment is available at any time from the Customer's account, under Subscription & Credits.
Article 5 — Service description
Beemm Vision is an orchestration platform for third-party artificial intelligence models. Beemm neither trains nor operates those models: it provides access to them, standardises their use and bills their consumption. The Service includes three main execution modes:
- Studio — visual editor for nodal workflows;
- Scale — batch execution of a workflow over a dataset;
- App — simplified use of a workflow, reduced to its inputs and its result, for the users authorised on the project.
The feature scope of each plan (available models, number of seats, limits) is detailed on the pricing page and may evolve. Where a change materially reduces the scope of a plan already paid for, article 20 applies.
Article 6 — Term and termination
6.1. Term and automatic renewal
Paid subscriptions are entered into for a monthly or annual term, renewed automatically at the end of each period unless cancelled.
In accordance with article L215-1 of the French Consumer Code, a consumer Customer subscribing to a fixed-term contract with automatic renewal is informed in writing, no earlier than three (3) months and no later than one (1) month before the end of the contractual period, of the option not to renew. This notice is sent by email to the address held in the account.
Failing such notice within the legal deadline, the Customer may terminate the renewed subscription free of charge, at any time and without penalty. Amounts taken after the termination date are refunded within thirty (30) days, less the amounts corresponding to the Service actually performed up to that date.
6.2. How to cancel
Cancellation is available online, at any time, from the Customer's account (Settings → Subscription & Credits → Manage subscription), through a straightforward and directly accessible path, in accordance with article L215-1-1 of the French Consumer Code. It may also be requested by email to [email protected].
- Monthly subscription: cancellable at any time; takes effect at the end of the current period, without penalty.
- Annual subscription: cancellable at any time; takes effect at the end of the annual term, except where the right of withdrawal under article 7 applies.
- Custom contract: as defined in the dedicated contract.
Until the effective date of termination, the Customer retains access to the Service and to the Credits included in the current period.
Article 7 — Right of withdrawal and express waiver
In accordance with articles L221-18 et seq. of the French Consumer Code, a consumer Customer has fourteen (14) days from the conclusion of the contract to exercise their right of withdrawal, without having to give reasons.
Statutory exception — digital services performed immediately. Under article L221-28 13° of the French Consumer Code, the right of withdrawal cannot be exercised for the supply of digital content not supplied on a tangible medium where performance has begun after the consumer's prior express consent and express acknowledgement that they thereby lose their right of withdrawal.
At checkout, the Customer is informed that the Service is performed immediately (access to the models, debit of Credits, generation of Outputs) and is asked to give, through a checkbox that is not pre-ticked, their prior express consent to that immediate performance together with their express acknowledgement that they lose their right of withdrawal. That loss takes effect on the first use of the Service.
Where the Service has not been used within the fourteen-day period, the Customer keeps the right of withdrawal and may exercise it by writing to [email protected] in order to obtain a full refund.
Article 8 — Prices, taxes and payment
The plans currently offered are:
- Free — €0, 150 Credits granted once at sign-up, limited access;
- Starter — €24 per month or €288 per year, 1,300 Credits included per month;
- Studio — €49 per month or €588 per year, 3,400 Credits included per month;
- Scale — €94 per month or €1,128 per year, 8,400 Credits included per month.
Top-up packs — reserved to Organisations and purchasable by their Administrator: 2,000 Credits for €30, 4,000 Credits for €50, 8,000 Credits for €90. A personal account cannot top up; it obtains additional Credits by changing plan.
Prices are stated in euros, excluding tax. The applicable VAT is added according to the legislation in force at the time of billing and to the Customer's status and country. The total amount payable including all taxes is shown to the Customer before payment is confirmed, and appears on the invoice.
Annual payment corresponds to twelve monthly instalments paid in advance and does not give rise to a tariff reduction.
Payment is made at subscription, then at each renewal, by card or SEPA direct debit through Stripe. In the event of payment failure, the Customer is notified and has a reasonable period to regularise before the Service is suspended. Prices may be changed under the conditions of article 20.
Article 9 — Credits
9.1. Nature of a Credit
A Credit is an internal unit of consumption allowing the Customer to run the AI models made available by the Service. It is not a means of payment, has no guaranteed monetary counter-value, and is neither transferable nor convertible into cash.
The number of Credits included in a Subscription, or obtained through a Top-up, depends on the offer subscribed: the ratio between the amount paid and the number of Credits obtained varies from one plan and from one pack to another, as shown in article 8 and on the pricing page. No fixed equivalence between Credits and euros is stipulated or guaranteed.
9.2. Cost of operations
Each operation (generation, upscale, edit, batch execution, and reverse-prompting analysis launched from the official browser extension) consumes a number of Credits which depends on the model used and on the parameters chosen. That cost is shown in the interface before the operation is launched (for the extension MVP, one successful analysis consumes one Credit from the personal wallet). Where the nature of the operation allows only an estimate — in particular batch execution, or video generation billed by duration — the interface indicates an estimate and the amount actually debited is the amount actually consumed.
The cost in Credits of a given model may be adjusted to reflect a change in the tariff applied by the model's provider. Any such adjustment applies only to operations launched after it takes effect and is reflected in the interface.
9.3. Included Credits and purchased Credits
Credits included in the Starter, Studio and Scale plans are granted at each payment, and the balance is then set to the level of the plan rather than added to what remains. Credits included and not consumed are not carried over to the following period.
The volume of Credits included is monthly, whichever billing period is chosen. An annual subscription corresponds to twelve monthly instalments paid in advance, and accordingly gives entitlement to the monthly volume of the plan on each monthly anniversary date of the subscription, on the same terms as a monthly subscription.
Credits obtained through a Top-up do not expire for as long as the account remains active. They are consumed only once the Credits included in the current period have been used up.
9.4. Failed operations
Where an operation fails for a technical reason attributable to the Service or to a model provider, or is blocked by a provider, or does not deliver any Output, the Credits corresponding to that operation are re-credited to the Customer. Should that re-credit not occur automatically, the Customer may request it at [email protected], and it is granted upon verification.
An operation which produces an Output that does not meet the Customer's expectations, whereas the Service has functioned properly, does not give rise to a re-credit: the Service has been performed.
9.5. Refunds
Credits already consumed are not refundable, the Service having been rendered. Where a Subscription is terminated under article 6.1 or article 7, the amounts refunded are calculated on the sums paid, not on the Credit balance. Credits purchased through a Top-up and not consumed are refunded, at their purchase price, only where the contract is terminated as a result of a breach attributable to Beemm.
Article 10 — Organisations and multi-user accounts
10.1. Contracting party
Where the Service is subscribed on behalf of an Organisation, the contract is concluded with that Organisation, which is a Professional. The person who subscribes warrants that they have authority to bind it. The Organisation is liable for the sums due and for compliance with these Terms of Sale and with the Terms of Service by all its Members.
10.2. Credits and allocations
An Organisation holds a pooled Credit balance, fed by its Subscription and by its Top-ups. The Administrator may allocate individual quotas to Members or leave the pool open. Consumption by a Member is charged to the Organisation's balance. Credits held by an Organisation belong to the Organisation and never to a Member personally.
10.3. Content and departure of a Member
Content created by a Member within the Organisation's workspace belongs to the Organisation, subject to any contrary agreement between them. Where a Member leaves the Organisation, that content remains within the Organisation's workspace; the Member retains the content held in their personal workspace.
10.4. Roles and responsibility
The Administrator manages the addition and removal of Members, the allocations and the purchases. The Organisation is responsible for the lawfulness of the use made of the Service by its Members and, where a Member is a minor, for compliance with article 3 of the Terms of Service.
Article 11 — Obligations of the parties
Beemm undertakes to provide the Service with diligence and in accordance with the state of the art, and to implement reasonable means to ensure its availability, its security and its performance.
The Customer undertakes to use the Service in accordance with the Terms of Service, to pay the sums due, and to provide accurate information at subscription and keep it up to date.
Article 12 — Intellectual property of Outputs
The Outputs generated by the Customer belong to the Customer, to the extent of the protection granted by the applicable law to content produced by artificial intelligence. Beemm claims no rights over the Outputs and does not reuse them.
The Customer is informed that the protection of a purely AI-generated content by copyright is uncertain and depends on the extent of the human creative contribution. Beemm gives no warranty as to the existence, the scope or the enforceability of any right over an Output.
The use of Outputs remains subject to the terms specific to each underlying model and to its editor. Beemm identifies, for each model made available, the gateway used and the company editing the model, on the page Models and providers, which is updated whenever a model is added or withdrawn. It is for the Customer to consult and comply with that editor's terms, in particular as regards commercial use, required attribution and prohibited uses. Beemm selects the models it makes available with the intention of allowing commercial use of the Outputs, but does not warrant that this is the case for every model or at all times, the editors' terms being outside its control.
The Workflows and Apps created by the Customer belong to the Customer, who may export and reuse them. The Service itself, its components and its node library remain the property of Beemm.
Article 13 — Personal data
The processing of personal data carried out by Beemm as controller is governed by our Privacy Policy, which sets out the legal bases, the processors and the rights of data subjects.
Where the Customer, acting as a Professional, uses the Service to process personal data of which it is the controller, Beemm acts as processor for that processing. The Data Processing Agreement, which complies with article 28 of the GDPR, applies automatically to every professional Customer, whatever the plan subscribed, and forms an integral part of these Terms of Sale. A signed counterpart is provided on request at [email protected].
Article 14 — Confidentiality
Each party undertakes to keep confidential the non-public information of the other party to which it has access in the performance of the contract, to use it only for the purposes of the contract, and to protect it with the same care as its own confidential information. This obligation is reciprocal and remains in force for three (3) years after the end of the contract.
It does not apply to information that is public, lawfully known before its disclosure, or whose disclosure is required by law or by a competent authority.
Article 15 — Liability
For professional Customers: Beemm's total liability, all causes combined, is capped at the amount excluding tax of the sums paid over the twelve (12) months preceding the event giving rise to the damage. Beemm is not liable for indirect damage, loss of data, loss of business or loss of profit.
For consumer Customers: no cap applies; Beemm is liable under the conditions of ordinary law and of the legal guarantees set out in article 16.
In all cases, nothing in these Terms of Sale excludes or limits Beemm's liability in the event of death or personal injury, of fraud or wilful misconduct, of gross negligence, or in any other case where such exclusion is prohibited by law. The liability of the parties may be engaged only for direct and foreseeable damage.
Article 16 — Warranties
16.1. Legal guarantees
The consumer Customer benefits from the legal guarantee of conformity of digital content and digital services provided for in articles L224-25-1 et seq. of the French Consumer Code, and from the guarantee against hidden defects. Under the legal guarantee of conformity, Beemm is required to deliver a service that conforms to the contract and to the legitimate expectations that may be attached to it, and to provide the updates necessary to maintain that conformity throughout the period during which the service is supplied. Where a lack of conformity appears, the Customer may require that it be brought into conformity and, failing that, obtain a price reduction or the termination of the contract. These guarantees are mandatory: no clause may exclude or limit them.
16.2. Contractual warranty
Beyond the legal guarantees, Beemm provides the Service on a best-efforts basis. It does not warrant that the Service will meet all of the Customer's expectations, nor that the Outputs will be free of errors, of bias or of the limitations inherent in AI models, described in article 6 of the Terms of Service.
Article 17 — Reversibility and export
The Customer may, at any time and free of charge, retrieve the content held in the Service: generated files may be downloaded individually, Workflows may be exported in a portable format, and the results of a batch execution may be downloaded as an archive. Where the Customer wishes to obtain a complete copy of the content of the account, Beemm provides it free of charge, in a structured and commonly used format, within one month of the request made to [email protected].
After termination of the contract, the Customer's content remains accessible for a period of thirty (30) days, during which the Customer may export it or ask Beemm to provide a copy at no cost. At the end of that period, the content is deleted under the conditions of the Privacy Policy. No fee is charged for exit or for the retrieval of the Customer's own data.
Article 18 — Assignment
The Customer may not assign the contract without Beemm's prior written consent. Beemm may assign the contract in the context of a merger, a demerger, a contribution or a transfer of the business to which it relates, provided that the assignee assumes all of its obligations. Beemm informs the Customer of the assignment; where the Customer is a consumer, the Customer may terminate the contract free of charge within thirty (30) days of that notice.
Article 19 — Force majeure
Beemm is not liable for the non-performance of its obligations in the event of force majeure within the meaning of article 1218 of the French Civil Code, including major failures of third-party providers (Google Cloud, Stripe, AI model providers) outside its reasonable control.
Article 20 — Changes to the Terms of Sale
Beemm may amend these Terms of Sale, including its prices and the number of Credits included. Any change is published at least thirty (30) days before it takes effect, with a new version number and a date of entry into force shown at the top of that page. Where the Customer does not agree, the Customer may terminate free of charge before that date; the change does not apply to a period already paid for.
Changes apply to the current subscription only from its next renewal. A change made solely to comply with a legal obligation with immediate effect may take effect without that notice period.
Article 21 — Consumer mediation
In accordance with articles L612-1 and L616-1 of the French Consumer Code, a consumer Customer whose dispute has not been resolved by customer support may have free recourse to a consumer mediator, with a view to resolving the dispute amicably.
Designated mediator:
- Name:
[TO FILL — membership to be taken out before any consumer sale] - Postal address:
[TO FILL] - Website:
[TO FILL]
A referral to the mediator is admissible only after a prior written attempt to resolve the dispute directly with Beemm's customer support, at [email protected], and within one (1) year of that written claim.
The European Online Dispute Resolution platform was permanently discontinued on 20 July 2025 by Regulation (EU) 2024/3228 and can therefore no longer be used. Consumers resident in another Member State of the European Union may contact the European Consumer Centre of their country of residence.
Article 22 — Governing law and jurisdiction
These Terms of Sale are governed by French law. The parties shall endeavour to settle their disputes amicably.
Consumer Customers may bring proceedings before the courts of the place where they were domiciled at the time the contract was concluded or where the harmful event occurred, and retain the benefit of the mandatory provisions of the law of their country of residence.
Professional Customers: any dispute falls, failing amicable settlement, within the exclusive jurisdiction of the courts of Paris.